Using our Booking System
We’re hot off the heels of a booking system switch. Now that most folks have had a chance to test the waters on their own, I thought I’d share some tips and tricks related to the new system.
If you’re a longtime member and you just need to know how to get your new account all set up, you can refer to my previous blog post here.
Two Ways to Book
The ‘Reserve a Table’ Button
This is the quickest way to book a table if you’re already on our website. Click ‘Reserve a Table’ in our navigation bar (or via the ‘hamburger’ icon if you’re on mobile), and this will take you to our new booking and account dashboard.
This is where you can book a table from the ‘Book Now’ tab at the top of the page. The dashboard also gives you access to a bunch of other account-control options that I’ll detail in a moment.
If you’re not on our website, this dashboard can also be accessed by heading straight to wellnessliving.com/login/waystone.
The WellnessLiving Achieve app
The WellnessLiving Achieve app resembles the WellnessLiving dashboard, and is specifically formatted for mobile devices. It’s nothing fancy, but if you’d like an easy way to book tables in a few taps on your phone, it’s available on Google Play and the Apple Store.
Booking a Table
Tell us what you’re playing using ‘Add-Ons’
Once you select a duration, date, and time, you’ll be prompted to select any number of ‘Add-Ons’ to your booking.
For example, if you’d like to prep for a Sigmar tournament in a more private environment than the main floor, you can add Game (Age of Sigmar), Table Setup (Competitive Terrain), and Table Setup (Studio Room Requested) to your booking.
If the game or format you’re playing isn’t listed, just select ‘Other’—we’ll do our best to reach out to you (unfortunately there’s no way to create a ‘Notes’ field here).
Wine for the Table
We also added an option for you and your opponent to arrange ahead of time for a shared bottle of wine set up at your table. Our system will automatically apply the appropriate drink discounts to your booking (10% for members, 20% for Community Amplifiers).
Event Signups
You can now keep an eye on upcoming event signups from directly within the booking system as well, and it will automatically apply any applicable member discounts to your signups at checkout. Just select the ‘Events’ sub-panel while within the ‘Book Now’ tab.
Note: Not all events will be listed here; organized play events like Warhammer 40,000 RTT’s will still use Eventbrite for signups for now. For the most comprehensive list of upcoming events, our Events page is still your go-to place.
Your Account
Account Creation
If you don’t have an account with us yet, you’ll be prompted to sign in after finalizing the details of your first booking. On the ‘Reserve a Table’ page, after selecting the details of your booking, choose the ‘Sign Up’ option, and you’ll be prompted to enter the necessary details.
Account Controls
The ‘My Profile’ tab at the top of the booking dashboard will allow you to edit your account details, view past and upcoming bookings, control your membership and passes, or even adjust what notifications you want to receive from Waystone.
Reported Issues
All of the table booking options are greyed out!
This is an annoying issue that seems to affect people who are logging into their account for the very first time, then goes away after waiting about 5 minutes and then refreshing the page. The tech support team at WellnessLiving is currently investigating.
I can’t book due to an “Age Restriction”.
Normally the system should prompt you to enter your age when first creating or logging into your account, but sometimes folks are able to accidentally wiggle their way around this.
Simply log into your account dashboard as described above under ‘Account Controls’ and update your birthdate in your profile. You may still need to wait about 5 minutes for this change to be recognized by the system.
